Privacy policy

• When you sign up: company name and address, phone, your name, email, and your myPTI username. Your password is stored only as a one-way hash, so no one can read it, including us.
• In myPTI: the records your company enters, such as products, brands, lot codes, orders and shipments.
• When you pay: Stripe tells us whether a payment went through and gives us a customer reference. Your card details stay with Stripe.

• To create your account, start your trial, and turn on your License and Premium.
• To send account emails: the confirmation link, your welcome email, password reset links, and purchase confirmations.
• To help you when you contact support.

We don't sell your information, and we don't send marketing emails.

A few services help us run myPTI. Each one handles your information only to provide its part:

• Convex runs the account system behind this website.
• Resend sends our account emails.
• Stripe processes payments.
• Our database and web hosting providers store myPTI's data and serve this website.

This site has no ads, no analytics and no tracking cookies. Your browser remembers your light or dark theme choice, and, when you sign in, a sign-in token so you stay signed in. Like most sites, our web host may keep standard server logs, such as IP addresses and pages requested, for security.

We keep your account information while your account is open. Sign-ups that are never confirmed are deleted after their link expires. When an account is closed, we delete its information unless the law requires us to keep it, for example payment records.

You can ask for a copy of your information, ask us to correct it, or ask us to delete it. Write to support@myptisoftware.com from the email on your account.

This website and its account pages use HTTPS. Passwords are hashed with PBKDF2-SHA256 and a unique salt. Payment card details never reach our systems.

myPTI is business software. It isn't meant for children, and we don't knowingly collect their information.

If this policy changes, we'll update this page and the date above, and email Administrators about important changes.

Privacy questions? Write to support@myptisoftware.com.